Question 1

How does an engagement with Brihat Infotech start?

Accepted Answer

Every engagement starts with a discovery call, followed by a structured Understand phase — workshops, process mapping, and stakeholder interviews. We don't quote until we can describe your problem back to you better than the brief did. You receive a problem-definition document and a solution blueprint before any build commitment.

Question 2

How long does a typical enterprise platform take to build?

Accepted Answer

Discovery and blueprint take 4–10 weeks. First production-usable phases typically land in 3–5 months, with full platforms running 6–14 months depending on scope. We deliver working software every two to four weeks, so you see progress continuously — not at the end.

Question 3

What engagement models do you offer?

Accepted Answer

Three shapes: fixed-scope delivery (defined blueprint, price, and dates), dedicated team (a named Brihat squad on your priorities, month to month), and build–operate–transfer (we build and run the platform, then hand over a working system and a trained team).

Question 4

Do you work with clients outside India?

Accepted Answer

Yes. Delivery is remote-first with structured communication rhythms, and we support international engagements across time zones. Contracts, invoicing, and IP assignment are handled to international standards.

Question 5

Who owns the intellectual property of what you build?

Accepted Answer

You do. Custom-built platforms are your IP, assigned contractually on payment. Licensed Brihat products remain our IP — you receive a perpetual license. The split is explicit in every agreement, so there are no surprises.

Question 6

What does 'AI development' actually include at Brihat?

Accepted Answer

Custom LLM applications (RAG over your knowledge bases, copilots, document intelligence), AI agents that execute multi-step workflows, classic machine learning (forecasting, classification, anomaly detection), computer vision, and the MLOps infrastructure to run all of it reliably — with evaluation, audit trails, and cost controls built in.

Question 7

Can you modernise a legacy system without stopping the business?

Accepted Answer

That's the only acceptable way. We use strangler-pattern migrations: the legacy system keeps running while capabilities move to the new platform module by module, with parallel-run verification before each cutover. Businesses have run month-end on both systems during transition without incident.

Question 8

We already have SAP/Zoho/Salesforce. Why would we need custom software?

Accepted Answer

You may not — and we'll say so if that's the honest answer. Custom engineering earns its cost when your process is a competitive differentiator, when license seats multiply against thousands of users, or when the off-the-shelf template forces workarounds that spawn spreadsheet shadow-systems. Our comparison guide covers exactly when each choice wins.

Question 9

Which industries does Brihat Infotech serve?

Accepted Answer

Because we build custom, any industry — with deep pattern experience in BFSI & fintech, healthcare, manufacturing, retail, logistics, real estate, energy, education, government/PSU, and media. Industry newness has never been the risk; skipped discovery has.

Question 10

What's the difference between your licensed products and SaaS products?

Accepted Answer

Licensed products (Brihat EHS, Communication Systems, Email Service, PeopleDesk, PMT) deploy on your infrastructure with a one-time license plus optional support — your data never leaves your environment. SaaS products (Brihat Books, Life OS) are cloud-hosted subscriptions we operate. Licensed products can also be customised to your workflows as part of the engagement.

Question 11

Can Brihat products be customised for our processes?

Accepted Answer

Yes — that's the point of buying from the engineering company itself. License a product, and the same team that built it extends it: custom modules, integrations with your existing systems, and industry-specific workflows.

Question 12

How is pricing structured for custom platform engagements?

Accepted Answer

After the Define phase you receive a phased commercial structure — investment per phase, tied to delivered outcomes. Fixed-scope work is priced against the blueprint; dedicated teams are monthly; BOT combines build fees with an operate period. We don't publish rate cards because the honest price depends on the problem.

Question 13

Is there a minimum engagement size?

Accepted Answer

We're structured for substantial platform engagements rather than small one-off builds — typically multi-phase programmes where discovery, engineering, and long-term evolution all matter. If your project is smaller, the discovery call will tell you quickly, and we'll point you somewhere honest.

Question 14

What is IRFC Invest, and what was Brihat's role?

Accepted Answer

IRFC Invest is the investor application where Section 54EC bond investors view and track their holdings with IRFC. Brihat Infotech engineered the application — investor experience, secure platform architecture, and the foundations beneath it. Deeper platform capabilities remain under confidentiality, as appropriate for a national financial institution.

Question 15

How does Brihat handle security and confidentiality?

Accepted Answer

Security review is a named phase in every delivery (see How We Engage — Prove), covering threat modelling, dependency audits, penetration testing, and access design. NDAs are standard; most of our client work is never publicised. Our engineers work under least-privilege access to client environments.

Question 16

Why choose Brihat over a large IT services company?

Accepted Answer

Senior engineers, not layers of account management. The people in your discovery workshops are the people architecting your platform. You get big-firm process discipline — blueprints, security gates, SLAs — with the accountability of a team small enough that your project is never a rounding error.

Straight answers before the first call

Working with Brihat

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