Production planning in one tool, inventory in another, dispatch on WhatsApp, and finance reconciling all of it manually every month. Growth had turned coordination into the plant's biggest bottleneck.
A modular custom ERP built around their actual order-to-dispatch flow: sales orders, production scheduling against furnace capacity, stores and scrap accounting, quality gates, dispatch with e-way integration, and a finance layer that reconciles automatically.
The breaking point
Every month-end, finance chased production for numbers that never matched stores. Dispatch commitments were made from memory. The group knew an off-the-shelf ERP would force their process into someone else's template — they'd tried once and abandoned it. [EDIT: dummy narrative]
Engineering to the process
We spent four weeks on the shop floor before proposing a single module. The resulting system mirrors how material actually moves — heats, batches, yields, scrap — so operators log reality, not approximations. Adoption followed because the software finally agreed with the floor. [EDIT: dummy narrative]
Compounding returns
With one source of truth, closing accelerated, discrepancies surfaced in hours instead of quarters, and management got morning dashboards that used to take three analysts a week to compile. [EDIT: dummy narrative]