The challenge
Each hospital ran its own appointment desk and legacy HIS. Patients repeated their history at every visit; follow-ups depended on phone calls that half the time went unanswered.
What we built
A patient-facing app and unified scheduling layer integrated with three different HIS systems, automated reminder and follow-up journeys, and a consent-first records view — engineered around healthcare data-privacy requirements.
Integration was the product
The visible app was the easy half. The value came from a canonical patient and schedule layer stitched across three HIS vendors — built so a patient in any city sees one coherent record. [EDIT: dummy narrative]