Admissions ran on personal spreadsheets, fees on a legacy desktop tool, and academics on a portal nobody liked. Leadership had no live view across campuses.
An integrated education platform: enquiry-to-enrolment CRM with counsellor workflows, fee management with payment-gateway reconciliation, student lifecycle records, and campus-comparative dashboards for the leadership team.
Follow the student, not the department
Systems usually mirror org charts; students experience journeys. Building around the journey — enquiry, admission, fees, academics, alumni — is what made six campuses feel like one institution. [EDIT: dummy narrative]
