Brihat Infotech

Energy & Utilities

Digitising field operations for a power utility

A field-force platform for 2,400 technicians — work orders, asset history, and offline-first mobile apps that survive zero-network substations.

Electricity transmission pylons against a sunset sky
2,400
Field technicians onboarded
57%
Faster mean time to resolution
Offline-first
Zero-network reliability
The challenge

Paper job cards, untracked asset histories, and no visibility into field productivity. Complaints closed on paper days before work actually happened — or after.

What we built

Offline-first field apps with work-order routing, geo-verified closure evidence, asset QR trails, and a dispatch console that balances load across zones in real time.

Built for the worst network, not the best

Substations are where connectivity goes to die. The apps assume offline as the default state and sync opportunistically — which is why adoption held at 90%+ where previous attempts failed. [EDIT: dummy narrative]

Next step

Bring us the problem. We will bring the architecture.

A discovery call takes forty-five minutes. You leave with our read on the problem, the shape of the system we would propose, and a straight answer on whether we are the right team for it.

  • No sales deck
  • An engineer on the call, not an account manager
  • NDA before you share anything