Paper job cards, untracked asset histories, and no visibility into field productivity. Complaints closed on paper days before work actually happened — or after.
Offline-first field apps with work-order routing, geo-verified closure evidence, asset QR trails, and a dispatch console that balances load across zones in real time.
Built for the worst network, not the best
Substations are where connectivity goes to die. The apps assume offline as the default state and sync opportunistically — which is why adoption held at 90%+ where previous attempts failed. [EDIT: dummy narrative]
